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Support

Financial Hardship

If your circumstances change and managing repayments becomes difficult, support may be available. The earlier you get in touch, the more we can help.

Getting in touch

[CLIENT/LEGAL TO APPROVE — how customers can contact the team about financial hardship, and what to expect.]

What support may look like

[CLIENT/LEGAL TO APPROVE — the types of hardship arrangements that may be considered. Do not publish until approved.]

Other support services

[CLIENT/LEGAL TO APPROVE — independent financial counselling and community support services, e.g. the National Debt Helpline, if approved for inclusion.]

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